Custom orders produced by The RTFSports are made to order once a 80% deposit is received and either artwork and/or samples have been approved by the client. The balance payment is due prior to shipping. Sales are final and cannot be exchanged or returned for refund unless the product is deemed faulty. The RTFSports does not accept responsibility for incorrect sizes and/or colours ordered by the client. Once approved, additional delivery charges and/or credit card surcharges may apply to your order. If you have any concerns regarding the quality of your order please email with photographs within 7 days of receiving your order.